Someone owns the account
An experienced Estrada account lead understands your business and remains accountable for the service.
About Estrada
Established in 2003, Estrada supports small and medium-sized businesses across Surrey and South West London.
Founded by Andy Petri, Estrada combines direct technical oversight with a structured support operation. Andy’s background spans technical training, enterprise network support and project management. That experience informs the way Estrada understands your environment, coordinates support and helps you decide what to do next.
An experienced Estrada account lead understands your business and remains accountable for the service.
Your people use the Estrada helpdesk for day-to-day issues, with defined escalation routes for more complex work.
Specialist requirements are coordinated through the relationship, keeping responsibilities clear.
We explain priorities, responsibilities and costs clearly, so you can make informed decisions.
A clearer way forward
Tell us what is working, what is getting in the way and what needs to change. We’ll help you identify the next step.